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Why Promptly Responding to Calls & Emails is Important

There are many important moving parts when it comes to effectively running a business: firstly, having a solid mission from which you build your brand around. Next, having a team that works hard, has great chemistry and is able to work toward the common goal which is the company’s mission. Finally, providing the best products/services […]

Twinning your Business

Twins are pretty remarkable; having someone that looks exactly like you that people are sometime unable to tell the difference between seems rather interesting (I’m sure the opinion of actual twins on this subject would vary however). The concept of duplicating an element of your business to better improve the overall communication is also known […]

Business Communication Tips for a Growing Company

The goal of most businesses is to offer the best product/service to clientele in the most efficient way. Something else most businesses want to do is grow in order to provide more people with said products/services, however to scale accordingly it requires considerations on the part of the company. Understanding the roles which communication plays […]

How Mobile and Stationary Networks Work Together

In order for a business to stay on the cutting edge of the competition it needs to ensure it is technologically up to par.  Mobile has become a large part of how we communicate and it’s important to use that to your advantage. It’s also noteworthy how mobile is affecting stationary data networks. “In 2017 […]

Spring Cleaning Your Business

In nature, Spring represents a time of rebirth and revitalization for the environment. It’s also the perfect time for your business to go through a similar transformation and reality check. When you clear away unnecessary clutter and put in place a plan that can help you get and stay organized, it will help your business […]

Automating the Future of Business

Whether we embrace it or not, the technological revolution is upon us (and has been for some time now). The idea of a robot controlled world a la ‘The Terminator’ series was never something to take too seriously since it was fictionalized, however the idea of technology playing a major role in our lives and […]

Benefits of a Virtual PBX System

Whether you’re technologically inclined or not, we are all working in a modern and digital landscape that is only going to further rely on the capabilities and advancements which technology provides. The idea of virtual reality which was once mainly limited to science fiction novels and movies has entered into our physical reality in many […]

Benefits of SIP Trunks

When you see the term ‘SIP trunk’ what’s the first thing that comes to mind? Perhaps an elephant using it’s exceptional appendage to quench it’s thirst? Maybe. However, when it comes to business communications it means something different, yet still quite useful and powerful for the those that use them. “The Session Initiation Protocol (SIP) […]

Improving Your Business with Call Accounting

  Running a business isn’t easy, but it can be quite rewarding once it is done in the most efficient and effective way. A lot of times it may feel like the only reward for hard work is more work, but when you establish a system that can help in terms of distribution and efficiency […]

Benefits of Developing an in House Contact Centre

Besides offering the best possible product/service possible, the next most important thing for any business is to grow at a steady pace (which essentially just means that they’ll be able to continue offering those same great products/services to a wider audience). Part of growing means knowing how to better cater to and engage with your […]
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