Improving Business Relationships with VoIP



No matter how successful your business happens to be, becoming stagnant or being satisfied with where you’re currently at is a rare occurrence; who doesn’t want to grow and reach their full potential…the sky’s the limit, right? Well, it depends on the type of business you’re in; sometimes ceilings can be reached much faster in certain industries over others, but that isn’t necessarily a bad thing as long as consistency can be maintained once that level is reached.

Whether you’re in a niche market that tends to peak at a certain level or not, the way in which the communications are conducted could always be improved. VoIP (voice over internet protocol) has been around for a little while, but has only really been taken seriously as an alternative to the traditional phone system over the last few years. “This type of technology allows its users to make calls using the broadband Internet rather than the conventional or analog phone system. VoIP works by converting sound into digital voice communication and then transferring it through Internet broadband. So if you are using a VoIP telephone system, you are basically using the Internet to make phone calls.”

There are many benefits to converting your current phone system to a VoIP system, and they include:

‘Saving Money

The cost of using a VoIP telephone can be a lot less expensive than using a conventional phone. Making long distance phone calls is also less expensive when using a VoIP provider.


Aside from making phone calls, you can also conduct videoconferencing calling through your VoIP phone. This allows you to stay in touch with your co-workers and clients to discuss important deals, affairs, meetings, files, documents, agendas, no matter where you are. Even while you are abroad attending to meetings, you still have the capacity to attend other important meetings in the home office without having to worry about being physically present.


The convenience and comfort provided by a VoIP telephone system is available all over the world. Using any broadband connection, you can log in to your VoIP telephone, and you will get a dial tone. Regardless of where you are, if you have Internet access, there should not be any problems in terms of costs and connections. VoIP systems are also accessible via email or while you are traveling. Simply take your headset or IP phone, and you can contact staff or clients with a low cost call.’

If you’ve been considering making the change over to VoIP for your business let the specialists at NuEdge, Ottawa’s business communication experts help to make the transition as seamless and effective as possible.

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