Twinning your Business

Twins are pretty remarkable; having someone that looks exactly like you that people are sometime unable to tell the difference between seems rather interesting (I’m sure the opinion of actual twins on this subject would vary however).

The concept of duplicating an element of your business to better improve the overall communication is also known as twinning, and is rather useful. Using twinning to improve business communication includes taking an external phone (a smartphone or other mobile device) and replicating the internal office extension (the phone at your desk) so when a call comes in on the office phone it will also go directly to the mobile device, in case you happen to be away from your desk. This is a great feature for staff members of a businesses that travel or are away from the office for extended periods of time. “The mobile twinning capability allows callers to make a single call to their extension and reach their cell phone, closing the previous gap between outreach and live contact.” (Avaya, marketwired.com)

At NuEdge Communications your business communication specialist, making business communications more effective to meet your company’s specific needs is our mission. Contact us to learn more about how we can help your brand reach a new edge of connected business growth.


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