Contact Centre

Not just for fortune 500 companies anymore! NuEdge can design and deliver a number of cost effective solutions to fit your needs. Whether you operate help desks, sales groups, or even a mission critical contact center we have a solution. From simple routing, queuing, and announcements only, right through to multi-media call handling for voice, web, emails, chat and fax, we can provide the solutions.

Historical and real-time reporting will tell you what is happening with your calls and empower you to control your bottom line and improve service levels.