The Benefits of Upgraded PBX Systems

Sometimes the idea of upgrading (especially when you’re in the middle of purchasing an item) can seem like too much; you’ve already made the decision to purchase the item as it is, so why would you consider upgrading now? Well, for starters an upgrade is a great way to help optimize the effectiveness of how that given item works.

When it comes to a business and the use of a PBX (Private Branch Exchange) the idea of upgrading to an IP PBX offers some great benefits. “Companies use a PBX for connecting all their internal phones to an external line. This way, they can lease only one line and have many people using it, with each one having a phone at the desk with different number.The number is not in the same format as a phone number though, as it depends on the internal numbering. Inside a PBX, you only need to dial three-digit or four-digit numbers to make a call to another phone in the network. We often refer to this number as an extension. A person calling from the outside might ask for an extension to be directed to the person she is targeting. Up to now, PBXs have been a business luxury that only huge companies could afford. Now, with IP-PBXs, medium-sized and even some small companies can also benefit from the features and functionalities of a PBX while using VoIP. True they have to invest some money into hardware and software, but the return and benefits are considerable in the long term, both operationally and financially.The main benefits that an IP-PBX brings around are scalability, manageability, and enhanced features. Adding, moving and removing users to an from a telephone system can be very costly, but with an IP-PBX it is as cost-effective as it is easy. Moreover, an IP phone (which represents terminals in a PBX phone network) may not necessary to attached to one specific user. Users can transparently log in the system through any phone in the network; without however losing their personal profiles and configurations. IP-PBXs are more software based than their predecessors and so maintenance and upgrade costs are considerably reduced. The work is easier as well.”

At NuEdge your business communication specialist, we can help your business meet all of its communication and connectivity needs. Contact us to see how we can help you today!


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